The Limoli Owl
In many cultures, owls represent wisdom and knowledge. In Greek mythology, Athena, the Goddess of Wisdom, was so impressed by the great eyes and solemn appearance of the owl she honored the night bird, making him her favorite among feathered creatures. This owl was protected. It was believed that a magical “inner light” gave owls night vision. As the symbol of Athena, the owl was a protector, accompanying Greek armies to war, and providing ornamental inspiration for their daily lives. If an owl flew over Greek Soldiers before a battle, it was a sign of victory. – www.owlpages.com
As a mascot, the Limoli and Associates owl is no different. It has a whimsical sense of lighthearted humor and a profound determination for seeing and communicating clearly without judgment the differences between right and wrong.
For the administrative team, the owl oversees the communication of knowledge that the patients benefit plan is the responsibility of the insured patient. The benefits available by the plan are either in the form of a discount off the full fee or simply that of another means of paying a portion of the patient’s total fee. It is but a means of payment – not a dictator of treatment. The administrators of the practice are not responsible or accountable for the strengths and weaknesses of the patients benefit plan. They are responsible for submitting only timely and accurate claims for services as they are completed.
For the clinical team, the owl oversees the operational specifics of both the art and science of dentistry. As the owl sits on the operatory light, it observes the specifics of completed procedures. It accurately codes based upon how and what procedure took place and confirms, through appropriate clinical documentation, why the completed procedure was necessary. As the patient responds to completed procedures the next phase of the treatment plan is scheduled.
For the doctor, the owl oversees on behalf of the patient being treated. It is another set of eyes. The eyes of the owl see clearly, without judgement. The doctor remains focused on the clinical needs of the patient. The owl maintains the administrative simplicity necessary to promote quality outcomes while experiencing minimal waste and a greater return on investment. To accomplish this, the owl must oversee the dental team, and at the same time, provide both visionary direction and merciless talon yielding protection.